Holiday Inn (IHG Group)

Head office number is 01895 512000 and ask for Guest Relations. Holiday Inn are owned by IHG group. 

There appears to be a cancellation "allowance" for the individual sites so it the site has run out of their allowance, HQ has some so try the hotel first and head office second. 

If all else fails make an appeal via Tripadvisor as a poor rating a) does not help the hotel but b) it advises others not to get caught by the parking systems / stay somewhere else.

 

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