SolutionLabs Ltd (Trading As Regent Parking)

Run and owned by Malcolm Blake and Duane Hodges-Stubbs who were at Fairhope Partners originally. Mainly do back office work and debt collection. Have been known to copy some of the Roxburghe letters so if the letters seem familiar - they probably are. Also known as Ultimate Customer Solutions or UCS Legal. Other names include Regent Parking and

More on this company on the main BMPA website.

Stage 1 - Notice to Driver

Stage 2 - Notice to Keeper

Stage 2a - Reminder to Keeper

Some companies send out a reminder 7 days after the Notice to Keeper letter. This confuses people as they think they have lost the chance to appeal. You haven't. You can still appeal within the 21 days though there is no legal reason why you cannot appeal at any time to "mitigate" loss.

Stage 3 - Appeal Rejection

Everyone gets one of these but this is your chance to appeal to the Ombudsman to get it cancelled. Alternatively write back to the parking company and refute their allegations and invite them to make their claim in court where they will be asked to produce a contract with the site owners to demonstrate their claims are valid.

Stage 4 - Debt Collector letters

See the Debt Collection section for more information on this stage. 


Company number: 09075434

Address: Preston Park House, South Road, Brighton BN1 6SB


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